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RETURN & EXCHANGE


In accordance with section 17 of the Danish Consumer Protection Act, PBO Group provides the right of cancellation for 14 days.

 

The right of return and the right of cancellation start at the time when you have received the product.

 

In case you regret a purchase, you must cover the expense of returning the product yourself. Received products must be returned in essentially the same unused and undamaged condition.

 

The amount that you have paid for the product, will be paid to you when Rue de Femme has received your returned products.

 

When the right of cancellation and right of return are used, the money will be transferred back electronically. Electronic transfer can take up to five days before receipt.

 

You can return a product by sending it to:

Rue de Femme

c/o PBO Group

Brunbjergvej 5

8240 Risskov

Denmark

Mrk: Webshop

Please remember to mark the package ”Webshop”

 

In case you whish to exchange to another size or style, you need to make a new order 


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